Willow is a user on spanner.works. You can follow them or interact with them if you have an account anywhere in the fediverse.
I received the most delightful expectation-setting email for a summit I'm facilitating - introduces everyone, covers their role, sets rules for email exchanges, and has lots of emojis. Be still my process-based heart.
@elplatt emojis
@Willow I *will* try this.
@Willow What's the trick to 1. not come off as bossy and 2. get people to actually read and meet expectations?